LIvVE ONLINE GUIDE
Technical FAQ
Troubleshoot the LIvVE Windows client, connections, audio/video and installation.
First checks
- Use the current LIvVE build.Download the version currently supplied from LIvVE.online instead of relying on an old installer.
- Restart the client.Close all LIvVE windows/processes before trying again.
- Check the service page/network.Confirm ordinary websites load and that local firewall/security software is not blocking LIvVE.
- Test one feature at a time.Separate sign-in, lobby connection, chat, audio and video problems.
Supported platform
The classic LIvVE desktop client is a Windows application. Current modernization work targets Windows 10/11 compatibility. The website itself should be opened in a normal current web browser when possible.
Cannot connect to a lobby
- Confirm the account can sign in successfully.
- Try another lobby to determine whether the issue is lobby-specific.
- Temporarily check whether local firewall/security software is blocking the client.
- If you recently changed network/VPN/proxy settings, test without them where appropriate.
- Reconnect the client completely rather than repeatedly refreshing a stale session.
Audio/video troubleshooting
Verify the microphone/camera in Windows first. Then open LIvVE, select the intended device, and reconnect to the room after device changes. If video is unstable, reduce quality/resolution.
Installation problem
Restart Windows, download a fresh copy from the current LIvVE download area, close old client processes, and check whether security software quarantined a file. Do not mix files from unrelated old installations unless you are intentionally performing a developer/test build.
Include the exact error text/code, what you were doing immediately before it happened, whether it happens every time, and which LIvVE component is affected. Screenshots and timestamps are especially useful.