LIvVE ONLINE GUIDE

Account & Billing

Current account, membership and purchase guidance.

Where account settings live now

The current website replaces much of the legacy account/billing flow described by the old help pages. Sign in and open My Account for the authoritative account controls available to your membership.

Password and sign-in

Use the website's password/forgot-password flow rather than sharing account credentials with staff or other members. Keep the account email current because recovery and Store/Event notifications may depend on it.

Membership and subscriptions

The Account page shows subscriptions or upgrade choices that are currently available to the signed-in account. Staff/special accounts can have different options from standard members.

Billing and Store purchases

Current Store purchases are recorded under My Orders. The receipt separates payment status from game-access fulfilment, which makes it clear whether a payment completed and whether the product was delivered to the account.

Changing your member identity

A LIvVE member name identifies the account throughout the service. Do not assume changing a profile display field creates a new member identity. If you need a different member account, use the site's current registration/account procedures.